FAQs / Contact Us
- How do I register?
- How can I confirm I am registered?
- How do I play a match that affects my Leaderboard position?
- How are Leaderboard ranks calculated?
- How do I know if I qualify for the online playoff period?
- How do I find out what my schedule is for the online playoff period?
- How do I play my scheduled matches during the online playoff portion of the tournament?
- What do I do if my opponent does not show up for a scheduled match?
- What happens if I am unable to play at the scheduled date and time of my match?
- What happens if I cannot connect to XBOX Live?
- What happens if my Xbox game machine malfunctions?
A. Go to the registration page (nba2k8allstar.2ksports.com/register.html) and provide the required information.
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Q. How can I confirm I am registered?
A. You should check the participants page on the website to verify your gamer tag is listed there. (nba2k8allstar.2ksports.com/participants.html)
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Q. How do I play a match that affects my Leaderboard position?
A. Choose Lobbies from the main menu and then select either Beginner or Advanced. Be sure to issue a "lobby challenge" or your game will not affect your leaderoard position. Please NOTE that you cannot play in the advanced lobby until you have completed 10 games.
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Q. How are Leaderboard ranks calculated?
A. Leaderboard rankings are calculated using a version of the ELO ratings system used in chess tournaments and other online games. Essentially, the higher your opponent is ranked, the more leaderboard points you will gain with a victory.
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Q. How do I know if I qualify for the online playoff period?
A. Admins will send e-mails to qualified participants to the e-mail address they used upon registration for the tournament after qualifications are over. It is the responsibility of contestants to check their e-mail and frequently visit this website throughout the event to be updated on their qualification standing and match schedule. The leaderboards will be updated once a day and can be used as a gauge to determine where you currently stand during qualifications.
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Q. How do I find out what my schedule is for the online playoff period?
A. It is the responsibility of the participant to check their e-mail and frequently visit this website to be updated of their qualification standing and match schedule. The brackets will be posted a few days following the completion of the qualification period. The brackets will contain match dates and times. Each summary screen will also show your next opponent and next match time.
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Q. How do I play my scheduled matches during the online playoff portion of the tournament?
A.
- Select the Xbox Live option from the NBA 2K8 main game menu.
- Select Leagues.
- Select My Leagues.
- Select the NBA 2K8 tournament that you have been assigned to.
- Enter the League Lobby.
- Select your next opponent and choose Ready.
- If your next opponent is already Ready then Select your next opponent and choose Challenge.
- If you receive a challenge from your next opponent, select him / her and choose Accept to enter into gameplay.
Q. What do I do if my opponent does not show up for a scheduled match?
A. Wait at least 20 minutes after your scheduled match time before reporting a "no show". If your opponent does not show up, use the contact form on this page to report the no show. Be sure to choose "Opponent No Show" as the subject of your email.
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Q. What happens if I am unable to play at the scheduled date and time of my match?
A. Due to the time constraints of the online tournament, all participants are required to play at their designated date and time. Admins will attempt to schedule all your matches between 7-11pm on week days in your time zone. If you are unable to play your match at the scheduled time, and fail to show up, you will forfeit your match. (Matches may be played earlier than the scheduled time if both gamers agree.)
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Q. What happens if I cannot connect to XBOX Live?
A. The sponsors are not responsible for the performance or reliability of the game console machines, their respective controls, the online gaming services they provide, or the connection provided by your ISP. Please verify that all these things are working properly prior to registering for the tournament or competing for a scheduled tournament match. You will forfeit your match if you fail to show up at the scheduled date and time.
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Q. What happens if my Xbox 360 game machine malfunctions?
A. The sponsors are not responsible for the performance or reliability of the Game Console Machines, their respective controls, the online gaming services they provide, or the connection provided by your ISP. Please verify that all these things are working properly prior to registering for the tournament or reporting for a scheduled tournament match. You will forfeit your match if you fail to show up at the scheduled date and time.
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